Marzouk Muslim Al-Mahmadi, General Manager
Location: Jeddah Saudi Arabia
Marzouk Muslim Al-Mahmadi Co., Ltd.
Marzouk Muslim Al-Mahmadi Co., Ltd. is one of the leading contracting companies in Saudi Arabia. Established in 1989, the company initially started as a transportation business but has since diversified and now specializes in contracting and mining. They operate multiple cement, mining, and quarry sites, with a primary focus on mining operations to meet the growing demand for raw materials in the construction industry.
Al-Mahmadi Co. is committed to continuous advancement within the industry, supported by their excellent technical capabilities and the efficient machinery they rely on. However, what truly distinguishes them is their dedication and commitment to achieving success, which has become one of their core strengths and the main reason behind their sustained leadership in Saudi Arabia's contracting sector.
The Quest for Optimal Performance: Accomplished in Partnership with Komatsu
High performance is the engine driving higher productivity and profits. Sheikh Marzouk Al-Mahmadi, the General Manager of Marzouk Muslim Al-Mahmadi Co., Ltd., reveals to us how they always seek out equipment that drives peak performance and works as efficiently as they do.
The machines’ efficiency is one aspect; however, he adds. Prompt parts availability and maintenance are the other two aspects of the high-functionality equation, which can be found with a reliable machinery supplier. These three values shape Al-Mahmadi Co.’s investment in equipment and choice of supplier.
In 2007, Al-Mahmadi Co. found their ideal partner in Komatsu and its Japanese-made top quality machinery. They experienced first-hand the true worth of a supplier that stands behind its products.
As he recalls, "We witnessed Komatsu's way of handling maintenance. Whenever we place orders for spare parts, even if they weren't available in the country, we would always receive them within a matter of days, which has proven to us how credible and trustworthy Komatsu is."
In 2014, collaborating with Abdul Latif Jameel Machinery, the reliable supplier of Komatsu machinery in the Kingdom, brought that same trustworthy service even closer.
Under this new partnership, Al-Mahmadi Co. found the transparent, honest approach they needed to optimize their fleet performance long-term.
Komatsu Customer-Centric Approach Defines Al-Mahmadi Co.’s Journey from Pre-Purchase to After-Sale
Komatsu's customer centric philosophy guides every valuable client’s journey from the initial decision-making process to the after-sales stages. Embracing the promise of “creating value together”, Komatsu & Abdul Latif Jameel Machinery views clients not as customers but as long-term partners on a shared path to success.
As Sheikh Marzouk explains, the enduring value provided by Komatsu aligns perfectly with this promise. What Komatsu provides extends far beyond the point of purchase.
While Komatsu machinery is renowned for its high quality and minimal breakdowns, even in the rare instances that repairs are needed, Abdul Latif Jameel Machinery’s expert technicians offer swift support both during and after the warranty period to quickly restore machines to full working condition without delay.
Communication excellence is another cornerstone of the Komatsu experience.
“A call to Abdul Latif Jameel Machinery brings the needed trainers directly to our sites. Their responsiveness is unmatched,” Sheikh Marzouk adds. While ongoing training keeps the company’s team at the forefront of operational excellence, any emerging concerns are swiftly addressed through effective communication and continuous support.
Backing Al-Mahmadi Co.’s Operations, Building for Tomorrow Together
The quality and diversity of Komatsu machinery guarantee that every client has the necessary equipment for today's projects and tomorrow's opportunities. With promising projects like those in NEOM and ongoing infrastructure development in Saudi Arabia, Al-Mahmadi Co. is prepared to expand their fleet for upcoming ventures, knowing they can rely on the support of Komatsu.
Komatsu's production line and the variety of equipment sizes are satisfactory and completely align with Al-Mahmadi Co.’s needs. “Models like the excavator PC850 and the HD465 and HD785 dump trucks have been truly exceptional for our operations,” Sheikh Marzouk asserts.
Throughout their collaboration with Komatsu, Al-Mahmadi Co. continuously witnesses the high capacity of Komatsu equipment as well as the dedicated follow-up support from both Abdul Latif Jameel Machinery and Komatsu. This level of assistance is a clear testament to Komatsu's constant development and commitment to delivering the best customer support.
With this, the future remains bright for the partnership between Komatsu and Al-Mahmadi Co. as Komatsu stands ready to back up their strategic moves and long-term ambitions whenever needed.
Exceptional Reliability from Komatsu's Fleet
Komatsu's Japanese-engineered machinery stands out not only for its exceptional reliability but also for its commitment to sustainability. It is designed with a vision of eco-efficiency to deliver a harmonious balance between top performance and environmental sustainability, setting a new standard for eco-friendly operations in the heavy machinery sector.
Sheikh Marzouk has noted the significant strides Komatsu has taken in addressing environmental issues, showing a clear transition towards a more sustainable compared to the past. “The machines are compliant with environmental standards and specifications and are constantly developing,” he asserts.
It is this focus on quality engineering for higher productivity and maximized efficiency that has set Komatsu machinery apart. That’s what Al-Mahmadi Co. has witnessed in their experience with Komatsu's dump trucks, excavators, and bulldozers which has proven their belief in the superiority of Komatsu products. "Komatsu truly stands as a beacon of Japanese excellence within our industry, and that’s why we highly recommend Komatsu for anyone looking for the best value.
As new brands enter the Saudi market, Al- Mahmadi Co. maintains that nothing compares to Komatsu. “After visiting the factory and verifying the authentic Japanese engineering, I can confidently say that Komatsu produces the highest quality equipment for the Kingdom, ” the trusted choice for those who settle for nothing but the best.
