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Voice of customer: Al Yamama Company, Dammam, Saudi Arabia
Published on 9/12/2022

Sheikh Abdulhakim Hamad Alammar Alkhaldi, vice chairman, Al Yamama Company

Abdullah Al Khaldi, procurement director, Al Yamama Company

Location: Dammam, Saudi Arabia

Business activity: Infrastructure and construction contracting

Al Yamama Company, a part of Al Yamama Group,is a general contracting and trading company that operates primarily in the infrastructure and construction sectors in the Eastern Province of Saudi Arabia. In the last seven decades, the company has diversified into several subsectors with services for waste management, maintenance, facilities management, landscaping and irrigation, oil & gas and environmental protection.

Within the construction sector, Al Yamama Company caters to all types of commercial and industrial projects. Some of the company’s recent prominent projects include the Diriyah Gate bulk excavation project in Riyadh and Jafurah gas plant in the Eastern Province. Sheikh Abdulhakim Hamad Alammar Alkhaldi, vice chairman, Al Yamama Company, points out the impact of the Saudi Vision 2030 program on the company’s business.

  

We are preparing ourselves for the future by upgrading our technology, equipment and skills, continually.

 

“Infrastructure and construction projects implemented under the Saudi Vision 2030 plan have boosted demand in all areas of our business, and we are witnessing the highest growth rates in these sectors in the past decade. In line with this trend and our growth ambitions as a leading contracting company in Saudi Arabia, we are preparing ourselves for the future by upgrading our technology, equipment and skills, continually. We rely on the best equipment and partners available in Saudi Arabia to deliver projects on schedule and within budgets. In this regard, we have been dealing with Komatsu for several years, and find their equipment to be among the best in the market in terms of quality and reliability. Furthermore, the excellent support we receive from Abdul Latif Jameel Machinery gives us the confidence to take on prominent and large-scale projects without worrying about machine downtime,” says Sheikh Abdulhakim.

Currently, Al Yamama Company operates several units of Komatsu articulated dump trucks, crawler dozers, graders, and wheel loaders in its mixed fleet of construction equipment.

Apart from brand strength,
one of our top selection criteria for suppliers is after-sales services.

 

Abdullah Al Khaldi, procurement director, Al Yamama Company, says: “We have 68 Komatsu equipment in our fleet that meet the requirements of our current projects. We anticipate the need to expand our fleet in the near future as we cater to larger projects under the Saudi Vision 2030 program.”

Abdullah explains the company’s investment in construction equipment and qualification of suppliers from the perspective of the procurement department.
“We aim to procure world-class equipment that meets the highest standards of quality, productivity, reliability and safety, and Komatsu ticks all the boxes with regard to these criteria. Apart from brand strength, one of our top selection criteria for suppliers is after-sales services. While this is the basic expectation of any customer, many suppliers find it difficult to maintain the quality of after-sales services, especially after the first year of equipment delivery; for example, not every supplier can guarantee the availability of equipment and spare parts, especially when customers need them the most. This is where the expertise and credibility of Komatsu and Abdul Latif Jameel Machinery stand out from other suppliers in the market, and we can rely on their combined strengths as we expand our business,” says Abdullah.

Sheikh Abdulhakim adds: “Komatsu has great potential for growth as a preferred equipment brand for construction projects in Saudi Arabia. Al Yamama Company was an early proponent of Komatsu, and we hope to continue our strong relationship and remain long-term partners. The local presence of Abdul Latif Jameel Machinery enhances Komatsu’s value proposition, and together, they have the capabilities to support our growth plans.”